Log In to User Portal

Accessing the User Portal allows you to manage your account with ease. Let's help you log in right away!

You will need:

• Log In Link
• Username | Your Username is not always your email.
• Password

If you've forgotten your password, click Forgot Password on the login page.

If you have the information, click

Steps:

1. Input the Username that you used when creating your account into the Username field. | Your Username is not always your email.
2. Input your account Password into the Password field.
3. Once complete click Log In

If you're unable to log in to the Portal, try the following troubleshooting steps:

• If you have multiple email addresses, ensure that you're using the email address associated with your account when selecting Forgot Password.
• Try logging in from another network, such as a cellular network, to see if the issue is network-related. If you are able to log in from another network, contact your IT department or network administrator to troubleshoot the network issue.

***Please note: Only customers with existing accounts can log in to the Portal. If you don't have an account and would like to create an account with us please fill out our Sign Up Form.

If you're unable to log in after following the steps above, please contact our Customer Support Team at support@aetrust.com or click the Help button to chat with us now.